If in another lifetime I get reincarnated as (however unlikely it may seem) someone in charge of some sort of retail operation or other service to the public, here are the first three things I'm-a gonna do:
1) Hire adequate, or perhaps slightly more than adequate, numbers of staff.
2) Draw up watertight employment agreements with lots of detail in them about the rights and responsibilities of the position. (For example: the bright pink hair is okay. The dirty bright pink hair is not okay.)
3) Train all such staff members as will be dealing with the general public in (a) their job duties, and (b) dealing with the general public. The latter will include
(b) Making eye contact.
(c) Speaking clearly and audibly (none of the current yoof fashion of talking vowellessly with your mouth shut except to give the occasional imitation of a strangled cat).
(d) Answering any question put to you as best you can.
(e) Offering help when help is obviously needed.
(f) Not addressing any group of people more than 20 years older than you as "Guys".
(g) Keeping your bum crack out of people's faces. This is particularly important if you are a waitress or waiter, in which case you also need to keep it out of the food.
Also, you kids get off my lawn. Again.
In which the pond discovers Baxendale is quiet on oppression, and prattling Polonius feels oppressed ... - Others have observed the recent war going down amongst the more vicious and repetitive and simple-minded reptiles, as in Meade *here* ... *...Lisa Oldfie...
34 minutes ago